-8Response of the Ministry of Migration Policy 17 March 2017 ΗΕLLENIC REPUBLIC Ministry of Migration Policy Reception and Identification Service The main purpose of the Reception and Identification Service (RIS) is the successful management of mixed migration flows, who enter the territory irregularly in a context of respect of human dignity and in compliance with the European and international legislation. The reception procedures are followed in a context of respect of human dignity and incompliance with the European and international commitments of the country. - Upon arrival TCNs (third country nationals) receive appropriate and sufficient information about the place they are, the reason they are there, the procedures due to take place in the following days, the facilities and services provided and most importantly their rights regarding international protection. There is also a representative of IOM, who provides information regarding Assisted Voluntary Returns program. - They go through a first medical examination and they are provided with psycho-social screening and support in order to identify vulnerable persons and to address any needs they might have. This procedure takes place with the support of interpreters. - They receive non-food items (NFIs), clothes and shoes, if needed, clean linen and afterwards they are assigned to dormitories. - The Reception Centers are divided into sectors that include dormitories for the accommodation of TCNs, dining rooms, entertainment – recreation rooms, a prayer room (where feasible) and laundry facilities. Sleeping bungalows (equipped with air-conditioners and heaters) are spacious and have 24h/day access to toilets/showers and warm water. - Men, women, families, unaccompanied minors and vulnerable persons stay in separate sleeping rooms and wings and they are all provided with food, medical care and clothes, if necessary. Legal advice and interpretation services are offered throughout their stay and video conference equipment is also available, in case of lack or absence of on-the-spot presence of interpreters. - After the completion of the reception procedures, they are referred to a competent authority at the end of the process according to the case: asylum seekers are referred to the regional office of the Asylum Service operating. UAMs and other vulnerable groups are referred to open Accommodation facilities and all the rest cases to the Hellenic Police for further administrative procedures. - In order to maintain a high level operation of the Reception and Identification Service, a cooperation is established not only with international and European organizations such as the UN High Commissioner for Refugees (UNHCR), the European Asylum Support Office (EASO) and International Organization for Migration (IOM), but also with civil society organizations (NGOs), which have valuable experience working with TCNs.