- 36 g.
staff
71.
The staff of centres for immigration detainees have a particularly onerous task. Firstly, there
will inevitably be communication difficulties caused by language barriers. Secondly, many detained
persons will find the fact that they have been deprived of their liberty difficult to accept. Thirdly, there
is a risk of tension between detainees of different nationalities or ethnic groups. Consequently, the
CPT attaches particular importance to the careful selection and appropriate training of supervisory
staff in centres for immigration detainees. As well as possessing well-developed techniques of
interpersonal communication, the staff concerned should be familiarised with the different cultures of
the detainees and at least some of them should have relevant language skills. Further, the staff should
be taught to recognise possible symptoms of stress displayed by detained persons (whether posttraumatic or induced by socio-cultural changes) and to take appropriate action.
72.
The above-mentioned criteria were far from being satisfied in the centres visited. Besides
the irregular presence of medical staff (Venna excepted), the only staff present at the Special
Holding Facilities were border/police guards and representatives of the Prefecture, who were in
charge of the provision of bedding, clothing and hygienic products. None of the staff were provided
with any special training in working with foreigners from different cultures and backgrounds.
Further, the border guards did not even possess the minimal training required for custodial duties.
In addition, the staff arrangements were totally inadequate; for example, at the Mytilini and
Chios centres there were two police officers per shift, while in Peplos there were five; further, the
women’s sections in the centres of Mytilini, Peplos and Venna should be staffed by female
custodial staff. A representative from the Prefecture was present for only a few hours a day, if that,
in all the centres visited.
Moreover, in two of the facilities visited the language barrier was such that the CPT’s
delegation was addressed directly by detainees expressing their wish to return voluntarily to their
country of origin, and was asked to assist with medical examinations. Having access to persons with
the relevant language capabilities is an essential requisite for all foreigner detention centres.
The CPT recommends that the Greek authorities take resolute action to ensure the
foreigner detention facilities are adequately staffed by properly qualified and trained persons,
taking into consideration the above remarks.
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