- 73 d.
information and complaints
150. In all the prisons visited, inmates complained that they had not received any information
about the regulations governing the day-to-day activities and procedures in the prison. Instead, they
had to rely on other prisoners to tell them about the regime and the rules, which placed certain
prisoners in a superior position. Further, for foreign national prisoners who did not speak Greek the
lack of information in a language they could not understand placed them in a particularly vulnerable
position, as members of the delegation observed in the course of the visit.
As the CPT has emphasised in the past94, the House Rules for each prison should be
published and distributed to all prisoners who enter the establishment. Further, notices should be
posted each time there are amendments to such rules as well as to highlight important aspects of the
rights and duties of prisoners. Information should also be displayed concerning the regime and
opportunities for sport, recreational, cultural and educational activities. It is equally essential that
this information be made available to foreign national prisoners in a language they understand, as is
laid down in Article 24 of the 1999 Prison Law. The publication of an information brochure on life
in prison, which could be translated into the most frequently found languages in the prison system,
would, for example, be of benefit to many prisoners. Communication between the prison authorities
and the prisoners is an essential component of a well-functioning establishment. By letter of 23
February 2010, the Greek authorities informed the CPT that they planned to draw up a special
leaflet for all prisoners in a range of languages.
The CPT recommends that all newly-admitted prisoners be supplied with information
on the regime in force in the establishment and on their rights and duties, in a language which
they understand; such information should be provided both orally by the prison
administration and in the form of a brochure systematically given to prisoners on their
arrival and available in an appropriate range of languages. Copies of the Prison Law and
House Rules should also be readily available for consultation by prisoners.
151. At Thiva Prison, there is a policy in place of not providing any information in writing to
inmates, ostensibly as a security measure. This meant that prisoners had no written information
about the regime of the prison, and were not even provided with copies of disciplinary decisions
that concerned them. The CPT recommends that this policy be reviewed, and that the prison
authorities make a determined effort to communicate more with inmates.
94
See CPT/Inf (2002) 31, paragraph 112
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