also noted that minors and families are often kept in the same facilities with everyone else. There is a lack of sanity facilities such as toilets showers, soaps and clean water and many times there is also no adequate medical healthcare due to the lack of personnel. There are also complaints made by detainees to NGOs for ill treatment by the authorities, including detainees being beaten, their belongings being lost, policemen making comments with racist meanings or meanings without any respect. The lack of personnel and facilities results in serious mistakes being made during the registration procedure (the most serious of them are the registration of wrong nationalities and the registration of unaccompanied minors as adults). It also renders the identification of persons belonging to vulnerable groups very difficult, and as a result they are not provided with any special treatment when needed. The same happens with people that are deported to inappropriate countries as a result of the non-examination of their individual cases. Another very serious problem is that the detainees are in most of the cases not adequately informed about their rights and obligations during the period they are kept in detention, or about the place, the reasons and the duration of their detention. There is also lack of information on the right of the immigrants to apply for international protection and their right to ask for legal support. The lack of translators that can speak to the detainees in a language that they can understand makes the problem more intense, and a usual complaint of immigrants is that they are asked to sign documents they do not understand because they are issued in Greek and the authorities are not willing to translate or explain to them. NGOs have also referred to the fact that the detainees have limited or no contact with the outer world and especially with lawyers. They are not informed of their right to legal support and the communication with lawyers is not facilitated as it should be according to the Law. Immigrants complain that in cases where they manage to find a lawyer at their own expense, the services provided by the lawyer are at a very low standard. NGOs usually make efforts to provide legal assistance to detained immigrants. The lack of facilities in combination with overcrowded detention centres means that there are not private places where the lawyers can properly prepare their cases with the detainees. Cases are known of meetings taking place with the presence of guards, resulting in the immigrants not feeling free to reveal all the details of their cases because they are afraid of any consequences, or meetings takes place inside the cells in public. It is also often the case that prescheduled meetings never or occur too late to adequately prepare the case. Considering that all the decisions and documents are issued only in the Greek language, the complexity of the procedure to access the courts, the lack on personnel and the fact that there is