According to the data provided by the General Secretariat for Vulnerable Persons & Institutional Protection regarding the period 1.1.2024-31.12.2024, the average waiting time for the placement of UAMs to a shelter was 8,8 days1189. F. Information for asylum seekers and access to reception centres 1. Provision of information on reception According to Article 47 (1) Asylum Code, the competent authorities shall inform the applicant, within 15 days after the lodging of the application for international protection, of their rights and the obligations with which they must comply relating to reception conditions, by providing an informative leaflet in a language that the applicant understands. This material must provide information on the existing reception conditions, including health care, as well as on the organisations that provide assistance to asylum applicants.1190 If the applicant does not understand any of the languages in which the information material is published or if the applicant is illiterate, the information must be provided orally, with the assistance of an interpreter.1191 A number of actors are providing information to newly-arrived persons on the islands and the mainland. However, as also mentioned in Provision of Information on the Procedure, access to comprehensive information remains a matter of concern, especially in the context of asylum, due to the expanded set of obligations and penalties that can be imposed on applicants pursuant to the Asylum Code. In any event, information on reception should take into account the actual available reception capacity, the availability and accessibility of referral pathways to reception facilities and other services and the legal obligations imposed on the applicants, i.e., restrictions on movement imposed in the context of the rules governing the CCACs and broader reception facilities, and the obligation to remain on a given island for those subject to EU-Türkiye statement. 2. Access to reception centres by third parties Indicators: Access to Reception Centres 1. Do family members, legal advisers, UNHCR and/or NGOs have access to reception centres? Yes With limitations No According to Article 60 (2)(b) of the Asylum Code, asylum applicants in reception facilities have the right to be in contact with relatives, legal advisors, representatives of UNHCR and other certified organisations. These shall have unlimited access to reception centres and other housing facilities in order to assist applicants. The Director of the Centre may extend access to other persons as well. Limitations to such access may be imposed only on grounds relating to the security of the premises and of the applicants. With the exception of NGOs that are operational within a site and enrolled in the registry of NGOs of the MoMA, access to temporary accommodation Centres, Reception and Identification Centres and the new Closed-Controlled Centres is subject to prior official authorisation at the central level, while the Director of each facility may define more specifics terms and conditions for each relevant visit (e.g., time of visit). See also Asylum procedure - Access to NGOs and UNHCR. G. Differential treatment of specific nationalities in reception During 2022, there was obvious differential treatment by the State towards Ukrainian refugees and asylum applicants and refugees from all other countries; a welcoming policy that created a two-tiered reception system. Immediate access to the labour market and medical care, accommodation and food support; launch of an online pre-registration platform were all completed by the end of March 2022. For all other refugees and asylum applicants and also for Ukrainians who were in Greece before 26 November 2022 the situation has not ameliorated: difficulties in accessing the asylum procedure, problematic reception 1189 1190 1191 Data provided by the General Secretariat for Vulnerable Persons & Institutional Protection on 7 January 2025. Article 47 (2) Asylum Code. Article 47 (3) Asylum Code. 215