Contents PROLOGUE 13 INTRODUCTION 17 General Observations 21 A. FACILITIES - INFRASTRUCTURE AND LIVING CONDITIONS 25 1. Location 25 2. Buildings and Premises a. Controlled Temporary Accommodation Structures b. Closed Controlled Access Centres 25 25 27 3. Provisions for Vulnerable Individuals a. Accommodating Individuals with Mobility Issues b. Accommodation Arrangements Based on Marital Status or Nationality 31 31 33 4. Water Supply, Electricity, Sanitation, and Fire Safety 37 5. Technical Maintenance and Cleanliness 37 6. Security, Entrances, and Exits 37 7. Security Personnel 43 8. Staffing Issues 47 Recommendations 47 B. FOOD, CLOTHING AND FINANCIAL ASSISTANCE 53 1. Provision of Food 53 2. Provision of Clothing and Other Non-Food Items 57 3. Cash Assistance 57 Recommendations 59 C. THE PROVISION OF MEDICAL AND PSYCHOSOCIAL SERVICES 63 1. The Medical and Psychosocial Support Units 63 2. Medical Screening and Vulnerability Assessment Procedures 67 3. Access to Medication 73 4. Medical Equipment 75 5. Interpretation 77 6. Transfer of Patients 77 7. Affiliation with International and Non-Governmental Organisations 77 Recommendations 79 D. EDUCATION AND ACTIVITIES 83 1. Education a. Formal Education: Attendance and Inhibiting Factors b. Non-formal Education 83 83 89 2. Activities 89 Recommendations 93 E. RECEPTION AND ASYLUM PROCEDURES 97 1. Procedures in the RICs and CCACs a. RIC Diavata and Malakasa b. RIC Fylakio c. CCAC Samos and Chios 97 97 99 103