TIMELINE: The online platform for asylum registrations 13 JULY 2022 A new online platform for booking appointments to register asylum claims at the mainland RICs is established, available in nine languages 1 SEPTEMBER 2022 Registrations begin at the RICs of Malakasa and Diavata but issues with the platform are immediately reported, including unavailability of appointments and long waiting times up to 14 months¹⁸ 16 NOVEMBER 2022 The Greek authorities make a commitment to the European Commission to add an option to self-declare a need for material reception conditions in the online platform, add missing languages including French, and implement a “central referral pathway for vulnerabilities”¹⁹ 25 APRIL 2023 The European Commission requests²⁰ an update from the Greek authorities regarding the possibility to flag a need for material reception conditions in the online platform; the authorities respond that due to “technical difficulties” the RIS has not been able to complete this change²¹ 4 MAY 2023 The MoMA announces²² the suspension of all operations of the GAS due to an upgrade of its computer system; the online platform for asylum applications becomes unavailable the following day, leaving applicants in limbo with no information on when it will be reinstated 10 JUNE 2023 The staff of the GAS release a statement²³ highlighting the dire impact of the database shutdown on both asylum seekers and GAS workers, calling on the Ministry to immediately restore all asylum processes in Greece 21 JUNE 2023 CSOs release a joint statement²⁴ calling for the immediate reinstatement of the online platform and other vital functions of the GAS 21 AUGUST 2023 The MoMA reinstates the online platform after three and half months out of action,²⁵ with some additional languages including Georgian and Lingala but still missing French, presenting a significant barrier for applicants from some African countries including DRC and Cameroon 13