- 18 complainant is notified that the case will be closed unless he consents in writing to the disclosure of his name. If the complainant does not speak Greek, he may be assisted by an interpreter. If the complainant cannot write, the complaint is submitted orally, recorded by an officer of the Ombudsman and a report is prepared, with special reference of the complainant's inability to write. The report is signed by the complainant and the Ombudsman officer who prepared it. If the complaint is anonymous, the case is closed by deed of the Ombudsman; however, any information thereof providing a basis for investigation may be utilized in the context of ex officio intervention. The Ombudsman can also act ex officio, on the basis of specific information about incidents referred to in the preceding paragraph, especially originating from the press or media shows or when the case is referred by the competent Minister of General Secretary (par.2 of Law 3938/2011, as amended by article 56 of Law 4443/2016). (vii) Paragraph 67: Requests for information: 1. The incident referred to in par.16i of the report about the visit in April 2015, concerning complaints of ill-treatment of detainees by DELTA force police officers, was investigated by means of a Sworn Administrative Inquiry (EDE), on completion of which it was heard by the General Police Director of Attica. The liable special guard received a minimum disciplinary sanction. 2. The incident referred to in par.16ii of the report, concerning complaints of ill-treatment of a person at Thessaloniki by motorcycle police officers, was investigated by means of an EDE, on completion of which it was heard by the General Police Director of Thessaloniki, who decided to close the case as regards its disciplinary aspect, since no facts were established to prove the commission of any administrative offence. 3. The incident referred to in par.18 of the report, concerning methods used by the DELTA force when arresting people, for which investigations were requested, was not investigated by independent administrative inquiry, since the complaints were nonspecific. However, given that DELTA police officers were allegedly involved in the incident, it was the subject of the said EDEs to investigate any reproachable actions of both DELTA and other motorcycle police officers of the General Police Directorates of Attica and Thessaloniki as regards the methods they use when arresting people. 4. We would also like to inform you that the thirty four (34) complaints mentioned in paragraph 67 against police officers for ill-treatment were investigated by the Directorate of Internal Affairs of the Police Headquarters and the case files were submitted to the competent prosecuting authorities, as detailed in the report submitted on 16.04.2014 to the Prosecution Service at the First Instance Court of Athens. As regards the Committee's request for the re-examination of two (2) of the said thirty four (34) cases handled by the Directorate of Internal Affairs of the Police Headquarters and for provision of detailed information about the outcome of the investigations on the other thirty two (32) cases, we kindly ask you to contact the Ministry of Justice, Transparency and Human Rights for complete answers.