(F) Lack of access to healthcare and psychosocial support within RICs
Access to necessary healthcare and psychosocial support is guaranteed for persons undergoing
reception and identification procedures under Greek law (Art. 41, 4939/2022). However, our
research indicates that while all applicants undergo some form of medical check during the
screening procedure within mainland RICs, there are shortcomings in the provision of adequate
follow-up treatment following screening, particularly regarding access to psychologists within the
RICs.
67% of people who received treatment from an on-site doctor reported being dissatisfied. In
most cases, this was due to inability to adequately communicate their medical needs due to a
reported lack of interpreters present at the appointment, and/or not being provided with the
correct type or amount of medicine. In certain cases, respondents reported feeling that medical
checks were rushed and doctors did not provide sufficient follow-up treatment. Despite a high
proportion of respondents reporting mental health related challenges during their registration at
a RIC, only one person reported that they visited a psychologist during the screening and
registration procedure, and had to wait for 10 days to do so despite suffering from PTSD and
being a survivor of torture. In several interviews, respondents reported that they did not know
whether a psychologist was present at the facility, how to request such support, or did not feel
comfortable to do so.
Particularly within Malakasa RIC, lack of access to healthcare provision was linked to reports of
challenges in physically accessing the area of the facility where services are present, with
respondents detailing their isolation in the accommodation area of the facility and the inability to
freely access services when needed.
“I told them [the authorities at Malakasa RIC] that I did not have a good situation or felt well
because I had not taken my medicines yet. There was an interpreter and he said that they
responded: "This is not our problem, it is your problem. You should have known that you were
coming here, and you should have brought your medicines with you.”
Female respondent from Afghanistan, 29 years
As reported in a meeting with the European Commission in March 2023, lack of doctors within
the RICs has at times led to delays in the processing of applicants, increasing the backlog at
Malakasa specifically.⁹⁹ Insufficient access to healthcare and a lack of doctors has been a chronic
issue across Greece’s mainland reception facilities and is a widely reported practice in PRDCs.¹⁰⁰
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